“How can I park in Jerusalem when I rent a car? I don’t have an easy park, the parking ticket machines have been removed and the parking apps ask for a Teudat Zehut?”
This was the most common question I received this summer and rightfully so. The city of Jerusalem decided to remove the parking ticket machines without informing the car rental companies or the tourists about alternative parking options.
So here is the UNOFFICIAL step by step guide to signing up for Cellopark.
Download the app from the app store – Cellopark (not Cellopark Australia). The app will automatically detect the language of your phone and switch to English. The app is available in Hebrew, English, Russian or Arabic.
If for some reason it doesn’t then click on the world logo in the top right corner to switch languages.
Input your telephone number. Cellopark allows you to input an international number. You will receive a special code via SMS that you will need to verify that your phone is connected to your account.
In order to register you will need to fill in your full name and email address. If you already know your car license plate number you can enter it here. If you haven’t rented the car yet then skip that.
You must confirm that you have read the terms and conditions and that you accept the 9.90 NIS/month fee (only charged when you use the parking app – once you leave Israel you will not be charged again as long as you don’t use the Cellopark app).
To complete registration you will need to enter a credit card number. Cellopark offers tourists the option to use an international credit card. Submit your details.
Open the Cellopark app when you are ready to park. Make sure to choose the city that you are in (if you put the wrong city you will get a ticket).
Extra features that Cellopark offers-
- Residents of Jerusalem – if you are a resident of Jerusalem and have applied for a resident sticker for your car with your current license plate then the system automatically charges you the resident rate.
- Reminders – Cellopark offers you a feature to automatically turn off the parking app once you start moving again. This comes in very handy since I often forget to turn it off before I drive away.
Removing your rental car from the app when you return the car is easy. Log on to the page with your car and click edit. Then click delete vehicle. You can now keep your account for your next trip but you won’t be connected to your old rental car.
If you are having trouble with the app then call 03-7187711 or *9070 and customer service rep can help you.
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